Privacy Policy

Last Updated: August 10, 2026

EvoNaturals Private Limited (“EvoNaturals,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, place an order, or otherwise interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use our website, we may collect the following information:

Personal Information

Depending on your interaction with us, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Account login details

  • Order and transaction information

  • Information provided when contacting our support team

  • Any other information you voluntarily provide to us

Payment Information

Payments made through our website may be processed through third-party payment gateways. We generally do not store your complete debit card, credit card, or banking information on our servers.

Payment information is handled by the respective payment service provider according to its own privacy and security policies.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Website activity

  • Referring website

  • Date and time of access

This information helps us understand how visitors use our website and improve the overall user experience.

2. How We Use Your Information

We may use the information collected from you to:

  • Process and deliver your orders

  • Create and manage your account

  • Provide customer support

  • Respond to your enquiries

  • Process payments and transactions

  • Provide order updates and delivery information

  • Improve our website, products, and services

  • Personalize your shopping experience

  • Send important service-related communications

  • Send promotional or marketing communications where permitted

  • Prevent fraudulent or unauthorized activities

  • Maintain website security

  • Comply with applicable legal and regulatory requirements

3. Cookies

Our website may use cookies and similar technologies to improve functionality and user experience.

Cookies may help us:

  • Remember your preferences

  • Keep items in your shopping cart

  • Maintain your login session

  • Understand website usage

  • Improve website performance

  • Provide relevant content and communications

You may be able to disable cookies through your browser settings. However, disabling certain cookies may affect some website features, including shopping and checkout functionality.

4. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted third-party service providers when required to operate our business, including:

  • Payment gateway providers

  • Shipping and delivery partners

  • Website hosting and technical service providers

  • Analytics and marketing service providers

  • Customer support or communication platforms

  • IT and security service providers

These parties may access information only to the extent necessary to provide their services to us.

We may also disclose information when required by law, legal proceedings, government authorities, or to protect the rights, property, and safety of EvoNaturals, our customers, or others.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Provide our services

  • Complete transactions

  • Maintain business and financial records

  • Resolve disputes

  • Comply with legal and regulatory obligations

  • Prevent fraud and misuse

When information is no longer required, we may securely delete or anonymize it where appropriate.

7. Your Rights

Depending on applicable laws, you may have rights regarding your personal information, including the right to:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal information where legally permitted

  • Withdraw consent for certain communications

  • Opt out of promotional communications

  • Raise concerns regarding the handling of your personal information

To exercise any applicable rights, you may contact us using the details provided below.

8. Marketing Communications

If you have opted to receive promotional communications from us, we may send you information about products, offers, updates, or other relevant communications.

You may unsubscribe from promotional emails at any time by using the unsubscribe option included in the communication or by contacting us directly.

Transactional and service-related communications, such as order confirmations and delivery updates, may still be sent when necessary.

9. Third-Party Links

Our website may contain links to third-party websites, services, or social media platforms.

EvoNaturals is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of those websites before providing them with your personal information.

10. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable laws.

Any updates will be posted on this page with the revised “Last Updated” date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us.

EvoNaturals Private Limited

Phone: +91 95877 77461
Email: info@evonaturals.com

Address:
B-5, Commercial Complex, VKIA Road No. 5,
Road No-5 VKIA, Jaipur – 302013,
Rajasthan, India.

Website: EvoNaturals Private Limited

By using the EvoNaturals website, you acknowledge that you have read and understood this Privacy Policy.